Frequently Asked Questions

What is concierge medicince?
Are there payment options for the membership fee?
What if I wish to withdraw my membership?
Do I still need health insurance?
Can my flexible spending account (FSA) or health savings account (HSA) cover my membership fee?
If I become ill and require extensive medical services, will my membership fee increase?
What happens if my doctor is not available?
How is my care handled if I get sick while traveling?
PartnerMD is a primary care practice. What happens when I have to see a specialist?
Are there restrictions on which hospitals I may use?
How do I transfer my medical records to PartnerMD from my current medical provider?
How do I join?
If I join now, can members of my family join later?
Does PartnerMD accept children?
What is different about PartnerMD’s Full Membership Health Exam?

What is concierge medicine?

Our approach to concierge medicine is rooted in strengthening the physician-patient relationship and developing a plan to maximize each member’s health. In order to maintain a patient enrollment that’s 85 percent smaller than traditional practices, our members pay a membership fee.

Learn more about concierge medicine by downloading our free eBook: Understanding Concierge Medicine.

Are there payment options for the membership fee?

Yes. Annual and monthly payment plans are available.

What if I wish to withdraw my membership?

You may withdraw your membership, for any reason, with 30 days written notice. If you have paid for the full annual membership fee, it will be reimbursed to you on a pro-rated basis.

Do I still need health insurance?

Yes. Membership with PartnerMD is not a replacement for your health insurance. We work with almost all insurance carriers and Medicare.

Can my flexible spending account (FSA) or health savings account (HSA) cover my membership fee?

Portions of your membership fee may be covered by your FSA or HSA. Contact your program administrator for more information.

If I become ill and require extensive medical services, will my membership fee increase?

No. Your relationship with PartnerMD is not influenced by any health condition.

What happens if my doctor is not available?

After regular office hours, one of our full-time PartnerMD physicians is always available to you, at any time of the day or night. You will not be required to go through an answering service.

How is my care handled if I get sick while traveling?

In the event you become ill while traveling, contact your PartnerMD physician to help you determine your best course of action. As a member of PartnerMD, you can be seen by a physician at any of our locations across the country.

PartnerMD is a primary care practice. What happens when I have to see a specialist?

PartnerMD physicians will recommend you to specialists of excellence, which are selected from an extensive network of topflight medical professionals. These appointments are arranged and expedited through our onsite medical concierge.

Are there restrictions on which hospitals I may use?

PartnerMD physicians have consulting privileges with nearby hospitals. Your physician will help coordinate your hospital stay and act as an advocate while you are there.

How do I transfer my medical records to PartnerMD from my current medical provider?

We will provide a patient record transfer form. Simply complete and sign the form and return it to us. We will manage the process for you.

How do I join?

To become a PartnerMD member, or to inquire about membership fees and payment options, call the location nearest you or click the red Get Started button at the top of this page.

If I join now, can members of my family join later?

Yes. Each additional family member can also join at a discounted rate. For more information on signing up family members, call the location nearest you.

Does PartnerMD accept children?

Yes. While PartnerMD is not specifically a pediatric practice, many of our physicians welcome children five and up.

What is different about PartnerMD’s Full Membership Health Exam?

The health exam is longer than the standard primary care physical and involves an in-depth discussion with your physician and a series of medical tests employing the latest technology.

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