For Edna Davis, good healthcare has never been about finding a doctor who can simply treat a symptom. It's about finding someone who sees the whole person.
After years of navigating healthcare, including previous experience with concierge medicine, Edna knew exactly what she was looking for when she moved to Greenville.
She wanted a physician who could understand the full picture of her health, take the time to truly listen, and partner with her through every stage of her healthcare journey.
She found exactly that at PartnerMD with Dr. Jana Morse.
"I've never looked back," Edna said.
Long before joining PartnerMD, Edna had already experienced the value of concierge medicine. She appreciated having a physician who knew her well and was there when she needed guidance.
After moving from Charleston to Greenville, Edna faced something many people do when they relocate: finding a new primary care physician she could truly trust.
Having managed care across multiple specialists before, she understood the importance of finding someone who could connect the dots and oversee the bigger picture.
As conversations about healthcare came up among friends from church, Dr. Jana Morse's name was mentioned repeatedly. Curious, Edna began researching PartnerMD.
What stood out wasn't simply the concierge model. It was the opportunity to build a lasting relationship with a physician who would truly know her.
"I wanted someone to have the big picture of my health," Edna said.
After meeting Dr. Morse, she knew her search was over.
"I felt when I left there, I thought I'd made the right decision to do this. I don't need to interview anyone else."
For Edna, one of the biggest differences isn't simply having more time with her physician. It's how Dr. Morse uses that time. Rather than focusing only on today's symptoms, she looks for what's causing them.
"She leaves no stone unturned," Edna said. "If I come to her, she doesn't just look at the symptom. She wants to back it up to what may be causing this for you versus just treating the symptom."
"One of the things I appreciated more than anything else was her ability to listen and hear what I was saying," Edna said.
That approach reflects Dr. Morse's philosophy of caring for every patient.
“When I meet a new patient, I want to get to know them, their hobbies, their challenges, and their responsibilities so we can determine the best course of action together. It's often more important to know the patient who has the disease than the disease the patient has.”
— Dr. Jana Morse
She never feels rushed through an appointment or pressured into making decisions before she understands them. Instead, Dr. Morse takes time to explain the reasoning behind her recommendations, answers questions openly, and encourages Edna to be an active participant in her care.
"She doesn't just say, 'You need to take it,'" Edna said. "She'll actually say, 'Let me explain to you why you need to continue to do this.'"
Those conversations are exactly what Edna had been hoping to find.
"I just want to understand why you want me to do certain things," she said. "She's so patient with me."
As healthcare became more complex over the years, Edna found herself working with a variety of specialists. While she values the expertise each one brings, she's learned what matters most to her in a physician.
"I'm somebody's mother, sister, grandmother, niece, or friend," she said. "I am not those numbers on a screen."
That simple statement says everything about what Edna values in a physician. She wants a physician who understands not only her medical history but also who she is as a person and what matters most to her.
"I don't feel like I'm data on the screen when I go to Dr. Morse."
Reflecting on her experiences before joining PartnerMD, Edna said the difference became surprisingly clear.
"In the past, I felt like I had good doctors," she said. "But I felt like I didn't have a relationship with any of them."
That same sense of partnership extends beyond Dr. Morse.
Edna also works with PartnerMD health coach Aaron Benator, whose practical, encouraging approach has become another important part of her healthcare journey. Sometimes their conversations focus on nutrition, exercise, or supplements. Other times, they center on the everyday choices that make lasting health possible.
"Knowledge is one thing; action is another," Edna said.
She laughs that perfection isn't the goal. She jokes with Aaron that sometimes she's simply going to forgive herself and enjoy pistachio ice cream.
What matters is having someone who keeps encouraging her, reminding her that healthy habits are built over time, not all at once.
"And so he's good about holding me accountable for doing the right things."
Healthcare, Edna has learned, isn't just about finding answers. It's about having someone who walks through the questions with you.
Today, she knows she has that in Dr. Morse and the PartnerMD team. She knows someone is looking beyond today's appointment, listening carefully, and helping her make informed decisions every step of the way.
"I now know that I have someone who's going to be my partner in this journey."
For Edna, that's what exceptional healthcare looks like.
If Edna's story resonates with you and you're looking for a physician who takes the time to truly know you, complete our form to schedule a conversation with a PartnerMD team member and learn more about membership.