Healthy Reads Blog | PartnerMD

Concierge Medicine Transition: How PartnerMD Helps Physicians

Written by Jim Mumper, M.D. | Jan 15, 2026

Moving from traditional medicine into a concierge medicine model is both an exciting opportunity and a major professional shift. At PartnerMD, we understand that this decision can come with uncertainty about your patients, your practice style, and your future.

For more than two decades, PartnerMD has been a national leader in concierge medicine, known for combining advanced preventive care with deeply personalized service. What began as one office and one physician in Richmond has grown to six offices and 35 physicians serving more than 12,000 patients. Our success is built on a shared commitment to patient-centered care.

In this article, you will learn how PartnerMD supports physicians as they join our team and move into a concierge medicine model, from operations and marketing to onboarding and beyond.

Our structured, proven approach helps physicians begin their concierge medicine career at PartnerMD smoothly, confidently, and successfully. Through personalized guidance, operational expertise, and ongoing communication, we ensure you have the support and clarity you need at every stage.

When you become a PartnerMD physician, you do not do it alone. You gain a partner with a clear plan to ensure your success.

Dedicated Membership and Sales Support

From the moment you start, you will be paired with a dedicated member of our sales and membership team. These are professionals who speak with patients every day about the value of concierge medicine and what it means to be a member.

Your dedicated representative becomes a key partner for you, answering questions from both you and your patients, helping manage inquiries, and providing clarity throughout the transition process.

Because they have guided countless patients through this same change, they bring deep understanding, clear communication, and compassion to each interaction, helping your future patients feel informed, confident, and excited to join you at PartnerMD.

Strategic Marketing That Builds Your Patient Panel

Our marketing team plays an essential role in helping you grow your practice from day one. We deploy a comprehensive strategy designed to introduce you to your community and attract the right patients for your panel.

Our team leverages a wide range of tools and channels, which can include digital campaigns, webinars, open houses, targeted emails, and social media promotion. Each effort is tailored to your unique story and location.

We create two types of web pages to support your transition:

  • A dedicated information page for your current patients that explains the transition, outlines what to expect, and answers their most common questions.
  • A professional bio page designed to introduce you to new and prospective patients.

We also coordinate updated photography and support ongoing communications to drive awareness and interest. Every campaign is designed to highlight your expertise, your approach to care, and the elevated experience of being a PartnerMD member.

Operational and Administrative Guidance

Administrative details can quickly become one of the most time-consuming parts of any career move. Our operations and finance teams step in early to make your credentialing, insurance, and licensing processes as efficient as possible.

Support includes:

  • Clear instructions and managed timelines that simplify complex paperwork.

  • Hands-on tracking and submission assistance to prevent delays or oversights.

  • Comprehensive coordination of malpractice coverage and credentialing logistics.

This level of administrative support allows you to stay focused on preparing to care for your new patients.

Training and Integration Designed for Physicians

Your first two weeks as a PartnerMD physician are focused on onboarding and training. We take this time to ensure you feel confident and fully equipped before you begin seeing patients.

During onboarding, you will:

  • Work directly with our EMR and support systems to build comfort with daily workflows.

  • Gain clarity on our processes and patient experience standards through hands-on sessions.

  • Collaborate with a mentor physician who has joined PartnerMD and understands this change firsthand.

Our goal is to give you the tools, knowledge, and confidence to thrive in the PartnerMD model, one centered on deep relationships, preventive care, and exceptional member experiences.

A Proven Path to a More Fulfilling Practice

For many physicians, the hardest part is simply deciding to say yes. It is a meaningful change, and one that deserves the right support system.

At PartnerMD, we see this as more than just a career transition. It is a partnership built on shared values, mutual trust, and a commitment to helping you deliver the kind of care you have always envisioned.

Ready to start the conversation?

Our team is here to help you understand how the transition works and what support you can expect along the way. Visit our website to start the conversation and take the first step toward a more fulfilling way to practice medicine.