Meet Dr. William Messer
As a board-certified family physician and concierge doctor in Greenville, SC, Dr. William Messer cares for his patients by focusing on a team approach.
“I like to share my experiences and knowledge, but only after listening to a patient’s experiences, their anxieties, and their doubts,” Dr. Messer says. “From there, we can formulate a plan to help get them where they need to be.”
One reason Dr. Messer chose primary care for his career is because it allows him to develop strong bonds with patients while helping them navigate the complexities of the multifaceted healthcare experience.
Dr. Messer likes to say he experienced his first stage of life in small town America. He feels navigating life in a town of 2,000 might seem small to many people or seem like an isolated upbringing. But, in fact, it provided an opportunity to experience many things not available to everyone.
He worked on a farm, in construction, in building supplies, and he installed swimming pools and repaired homes. He equates these life lessons to primary care.
“You need to have a breadth of experience to guide others on their path,” he says. “We all have our special skill sets. We are at our best when we combine our knowledge and experience. This includes the patient-physician relationship.”
Dr. Messer has extensive experience helping patients manage diabetes, high blood pressure, and cholesterol, and he also enjoys the process of diagnosing complicated and often confusing cases for patients. For Dr. Messer, being a good physician is about listening to his patients.
“To make the right recommendation, I need to listen to the details from the patient, and the patient needs to be able to provide the details without feeling rushed,” he says.
Dr. Messer knows the importance of establishing a rapport as quickly as possible. In the appropriate situation, he frequently uses humor to lighten the room and help patients feel more at ease.
“Once we have a comfortable rapport, we can get into what you hope to accomplish and what you want in a physician,” he says. “But it all starts with the confidence that we’re going to work together to help you get where you want to go.”