The latest COVID-19 information, all in one place. 


Caring for You During COVID-19

If you need care, please call your PartnerMD physician. They will help determine if a phone call, telehealth visit, or in-office visit is most appropriate. Read on for more about how we're caring for you during COVID-19. 

COVID-19 Update

COVID-19 Updates

We know COVID-19 remains among the most pressing items on your mind. We also know information may be overwhelming and difficult to understand. You may even have trouble figuring out which sources of information you can trust.  

As your partner in health, we are committed to being your trusted resource for COVID-19 information.

Since the start of the pandemic, Dr. Steven Bishop, an internal medicine physician in our Richmond, VA office, has provided regular updates on all things COVID-19. 

To watch the latest update or read our full recap, visit our COVID-19 Learning Center.

Weekly COVID-19 Updates

COVID-19 Update

Protocols for In-Office Visits (Including Annual Physicals)

If you are experiencing any COVID-19 symptoms or have a fever leading up to an appointment at PartnerMD, call us before coming in. Then, follow these protocols: 

  • Masks are required at all times for all patients (vaccinated and unvaccinated).
  • Come alone, if possible (except for caregivers).
  • Arrive as close to the time of your appointment as possible.
  • We will ask if you have any symptoms associated with COVID-19, and ask you to call and speak with your clinical team before coming to the office if you do. 

Local Office Contact Info


COVID-19 Virus Testing

We offer COVID-19 PCR testing, rapid antigen testing, and antibody testing. Your physician will determine which type of test(s) you need depending on your particular situation.

Both the virus test and the antigen test are nasal swabs, while the antibody test requires a blood draw conducted in our offices.

The antigen test can return a result in as little as 15 minutes. The virus test and the antibody test must be sent to lab providers and typically return results in 2-5 days. 

Call your PartnerMD doctor or nurse to determine if you are a good candidate.

Who Should Get Tested & Why

Kladder Telehealth

Your Guide to Telehealth

With our telehealth capabilities, you can have a virtual video appointment with your doctor through your smartphone, tablet, or computer.

These appointments function the same as an in-office visit, including using your health insurance for coverage, but provide more face-to-face interaction and privacy than a telephone call or email.

As always, if you need care, simply call our office. Your physician will help you determine the best course for your care.

If you and your physician decide that a telehealth visit is best, you will receive a link by email or text for your set appointment time. Click the link at the appointed time to join. There is no account setup or password needed.

For answers to FAQs about telehealth at PartnerMD, click below.

Telehealth FAQs

Kladder Telehealth
Wellness and Health Coaching

Wellness & Health Coaching During COVID-19

Improving your health – eating healthier, exercising more, sleeping better – naturally improves your body's chances of fighting the virus. 

That’s why we continue to offer one-on-one health coaching to keep you on track. Health coaching visits are available via phone, email, telehealth, or in-person, and your doctor will work with you to recommend the best option for your care.

Our health coaches are also producing videos on our Facebook page and on our Blog / Learning Center to help you stay healthy. And we continue to hold free virtual seminars on a variety of health and wellness topics. 

Get Health Coaching Calendar of Events

Wellness and Health Coaching