If you need care, please call your PartnerMD physician. They will help determine if a phone call, telehealth visit, or in-office visit is most appropriate. Read on for more about how we're caring for you during COVID-19.
We know COVID-19 remains among the most pressing items on your mind. We also know information may be overwhelming and difficult to understand. You may even have trouble figuring out which sources of information you can trust.
As your partner in health, we are committed to being your trusted resource for COVID-19 information.
Since the start of the pandemic, Dr. Steven Bishop, an internal medicine physician in our Richmond, VA office, has provided regular updates on all things COVID-19.
To watch the latest update or read our full recap, visit our COVID-19 Learning Center.
If you are experiencing any COVID-19 symptoms or have a fever leading up to an appointment at PartnerMD, call us before coming in. Then, follow these protocols:
We offer COVID-19 PCR testing, rapid antigen testing, and antibody testing. Your physician will determine which type of test(s) you need depending on your particular situation.
Both the virus test and the antigen test are nasal swabs, while the antibody test requires a blood draw conducted in our offices.
The antigen test can return a result in as little as 15 minutes. The virus test and the antibody test must be sent to lab providers and typically return results in 2-5 days.
Call your PartnerMD doctor or nurse to determine if you are a good candidate.
With our telehealth capabilities, you can have a virtual video appointment with your doctor through your smartphone, tablet, or computer.
These appointments function the same as an in-office visit, including using your health insurance for coverage, but provide more face-to-face interaction and privacy than a telephone call or email.
As always, if you need care, simply call our office. Your physician will help you determine the best course for your care.
If you and your physician decide that a telehealth visit is best, you will receive a link by email or text for your set appointment time. Click the link at the appointed time to join. There is no account setup or password needed.
For answers to FAQs about telehealth at PartnerMD, click below.