At his first appointment at PartnerMD, Gerry Milsky looked around the waiting room and had a question.
“Where is everybody?”
He was used to a crowded waiting room. Here, with physicians caring for fewer patients, the pace was different. The receptionist already knew who he was, and he went right in.
It was an early sign that something had changed, even though the physician he was there to see was someone he had known for years.
Gerry had followed his longtime primary care physician, Dr. Barry Wein, to PartnerMD. He already liked and trusted his doctor. What he was beginning to discover was how much the practice around that relationship could matter.
Following a Doctor He Trusted
When Dr. Wein moved to PartnerMD, Gerry had a decision to make. Staying with his physician would mean joining a concierge medicine practice and paying a membership fee. He valued his relationship with Dr. Wein, but the financial commitment was a consideration.
Ultimately, Gerry decided to follow him.
“And I’ve never regretted that,” Gerry said.
The relationship was already there. Over time, the additional time, access, and support at PartnerMD would show Gerry why membership was worth the cost.
“He Does Spend More Time Because He Can”
The quieter waiting room was one of the first differences Gerry noticed. Another became clear during his appointments: Dr. Wein had more time.
“He does spend more time because he can,” Gerry said.
PartnerMD’s smaller patient panels give physicians more time with each person. For Gerry, that meant more room to talk through concerns with a doctor who already knew him.
“I never feel like he’s rushing.”
That familiarity matters, too. Dr. Wein knows Gerry’s sense of humor and listens to his preferences. He also understands how Gerry’s former work as an attorney handling physician disciplinary cases has shaped his concerns about pain medication.
Those conversations build on years of knowing each other. At PartnerMD, Gerry found that there was more time to have them.

When an Annual Physical Isn’t Enough
Early in his membership, Gerry mostly needed Dr. Wein for annual physicals. Then he became sick, and his wife called the office.
The team arranged to see him that morning.
It gave Gerry a different perspective on the access available to him. When his needs went beyond a routine appointment, he could get help promptly from the practice he already knew.
As his health needs have become more complicated, that support has taken on greater meaning.
Knowing Someone Will Follow Through
For Gerry, being able to reach the office is part of the reassurance. Being kept informed matters as well.
He remembers a nurse calling to explain when Dr. Wein would return his call. Even without an immediate conversation with his physician, he knew his message had been received and that Dr. Wein would call him.
More recently, after a fall, Gerry spoke with Dr. Bert Holmes, one of Dr. Wein’s colleagues, during a weekend call. The two had never met, but Dr. Holmes spent almost 40 minutes on the phone talking through what was happening.
“It was amazing to me how much he listened instead of talking,” Gerry said. “And then when he talked, he had answers.”
At PartnerMD, physicians rotate coverage after hours and on weekends. Even when patients speak with someone other than their own doctor, the physician has access to their medical records, lab results, and visit history to provide informed, personalized guidance.
For Gerry, that conversation showed that the support he valued extended beyond his relationship with Dr. Wein. Even with a physician he didn’t yet know, there was time to explain his concerns, be heard, and get guidance.
Understanding What Makes It Worthwhile
Looking back, Gerry sees the value of membership in the everyday experience of his care. It’s having time to talk with Dr. Wein without feeling rushed, getting an appointment when he’s sick, and knowing the team will keep him informed. Together, those experiences give him confidence that when a concern comes up, someone will listen and help him understand what comes next.
“Those are the things that give me the kind of peace of mind that makes it worth the cost.”
He joined PartnerMD to stay with a doctor he trusted. What he found was a practice that gave that relationship more room to grow, along with a team he could turn to when he needed more support.
If Gerry’s story resonates with you and you’re looking for a physician who takes the time to listen and a team you can count on when you need guidance, complete our form to schedule a conversation with a PartnerMD team member and learn more about membership.
