September 9th, 2025 | 1 min. read
By PartnerMD
PartnerMD is proud to announce that we have been named the Best Concierge Medicine Practice in Richmond by Richmond Magazine for the third year in a row.
This continued recognition is a reflection of the trust our patients place in us and the dedication of our entire team to delivering personalized, proactive care.
The award was included as part of their Best & Worst of Richmond section in the August 2025 issue. PartnerMD was also recognized earlier this year by readers of Virginia Living Magazine as one of the best primary care practices in central Virginia in their May 2025 Best of Virginia issue.
Delivering exceptional care is at the heart of what we do, and our post-appointment survey results speak volumes:
97.8% — Patients rated their overall experience as excellent
91.9% — Would recommend us to family and friends
96.7% — Said scheduling an appointment was easy
95% — Were highly satisfied with their wait time
97.4% — Valued the time spent with their physician
"Being recognized as Richmond’s Best Concierge Medicine Practice for the third consecutive year is an incredible honor," said PartnerMD CEO Zack Smith. "This award reflects the commitment of our physicians, nurses, health coaches, and patient service representatives who work tirelessly to give our patients the time, access, and support they deserve."
"We are deeply grateful to our members for placing their trust in us and allowing us to be part of their health journey," Smith added. "Our focus is on delivering care that is personal, proactive, and built around helping patients thrive."
Here is a snippet from the issue:
With 24 physicians and multiple nurses and certified health coaches practicing across Richmond, PartnerMD practices health care as a team effort. The company leans into the benefits of concierge care, which aims to get to know patients "medically and personally to provide the best care and wellness," says Chris Garnett, chief marketing and sales officer.
Thank you to our members for trusting us with your care and being part of the PartnerMD family. Your support inspires us every day to continue raising the standard of primary care and delivering the personalized experience you deserve.
About PartnerMD
PartnerMD is a concierge medicine practice with seven offices located in Richmond, VA; Short Pump, VA; Midlothian, VA; Owings Mills, MD; Greenville, SC; and Sandy Springs, GA.
A wholly-owned subsidiary of Markel Group, PartnerMD has been the leader in concierge primary care and executive health in the Richmond area for more than 20 years.
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