Welcome Dr. Eric J. Carr! Now accepting new patients in Owings Mills.

Welcome to PartnerMD!

Below, you'll find important information to help you get the most from your membership. 

Thank you, from the entire team at PartnerMD.

How do you contact your care team?

As a PartnerMD member, you are now at the center of a team that cares as much about your health as you do — from your personal physician, dedicated nurse, and certified health coach, to your practice manager and support staff. Our primary goal is to keep you healthy and deliver the best care possible when you're not. 


Call your office.

The fastest way to reach your care team is to call your local office.

When you start your membership, you should receive a contact card with direct dial numbers for your doctor and care team. 

Don't have the card or don't have it with you?

No problem. You can always call the main office number and ask for whatever you need. 

Need to reach us after hours?

Call the after-hours number on your contact card. Or call the main office number and follow the prompts to reach the doctor on call.

If the matter is not urgent, you can leave a message. We'll respond the next business day.

See Office Contact Info


Use the Patient Portal.

Use the Patient Portal for non-urgent communication. 

The Patient Portal allows you to send messages through our secure, HIPAA-protected online system. 

You can connect with your physician, nurse, or health coach. You can also request appointments or other assistance.

When will I hear back? 

We will respond to portal messages the same or next business day. 

What else is in the portal? 

In addition to a messaging system, the Patient Portal serves as a repository for your medical history, including lab results, prescription information, notes from your office visits, and more.

Access the Patient Portal


After Hours & Emergency Care

A PartnerMD physician is available 24/7.

Our doctors rotate call responsibilities. Sometimes you may get your personal doctor. Sometimes you may speak with another PartnerMD doctor.

That doctor will have access to your records and be able to provide the care you need. 

What should you do if you are admitted to the hospital?

If you are hospitalized, please let us know as soon as you are able.

This may have to wait until you are stable, or you may be able to ask a friend or family member to contact us.

We will be able to advise the hospitalists with regard to your care. If you are experiencing a life-threatening emergency, call 9-1-1 first. 

How 24/7 Access to Care Works at PartnerMD


What should you expect during your first 30 days as a PartnerMD member?

You've signed your agreement and officially joined PartnerMD. If you're not sick right away, you may be wondering how to get started taking advantage of your membership. Here's what you can expect in the first 30 days. 

  • Medical Records

  • New Member Appointment

  • Wellness

  • Acute Care

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We gather your medical records.

PartnerMD will contact the specialists and other providers listed in your consent forms to request your records and medical history. These records are vital for our physicians, as they provide initial information to help them understand your health. 

Often, these offices are busy with patients and administrative tasks like this can be delayed. 

We will continue to follow up, but please be aware that it can sometimes take weeks for a practice to respond to our request. 

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We'll schedule your New Member Appointment.

Your New Member Appointment is an office or telehealth visit that introduces you to your team and your PartnerMD office. 

  • Your practice manager will introduce you to the office and answer any questions about how we operate. 
  • You will meet your dedicated nurse and find out what aspects of your care they typically manage, such as prescription refills. 
  • Then you will meet with your doctor to review your medical history, records, and to discuss your health goals. 

Please note that this is not a sick visit. If you need an immediate acute care visit, please let us know.


Schedule a Wellness Discovery Visit.

Our on-staff, certified health coaches work closely with your physician to help you achieve better health. 

During this initial appointment, you will meet with your personal health coach to talk about your goals and what might be holding you back. Then, you'll set up an action plan and a timeline achieve your health and wellness goals.

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See your physician for an acute care appointment (if necessary).

If you do need to see your doctor for acute care during the first 30 days, or anytime, we are here for you. 

Simply call the main office number to reach your doctor or make an appointment. If it's after hours, simply follow the prompts to reach the on-call physician. 

If it's not urgent, contacting us via the Patient Portal is also an option. We will respond the same of next business day. 

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Hassle-free primary care is only the foundation of a better healthcare experience.

As a PartnerMD member, you get greater access to a great doctor. You also have access to the most medically advanced physicals to help identify your hidden vulnerabilities, and certified coaches to support healthy lifestyle changes. All that is wrapped up in one membership designed to provide better healthcare for an even better you.

Advanced Physicals

Jumpstart your membership by upgrading your physical to reveal your health risks.

Many new members find value in starting their PartnerMD membership with one of our higher-level physicals — often a half-day Enhanced (5-hr) Physical. These physicals provide cutting-edge medical screenings to identify where you are most vulnerable, and they help provide your new doctor with a complete picture of your health. Upgraded physicals require a one-time, out-of-pocket fee, but be sure to check with your FSA or HSA provider. Your upgraded physical could be a reimbursable medical expense. 

Wellness Programs & Health Coaching

Maximize your membership. Conquer your goals.

Access to our certified health coaches and cutting-edge wellness programs is included in your membership. From weight management to sleep, stress, physical fitness, and brain health, our wellness programs and health coaches provide the support and accountability you need to be your best self. 

Request a "Wellness Discovery Visit" to get started.

Introducing your Practice Manager.

Have questions? Can't reach your nurse during business hours? Need to change your contact info?

Your practice manager is here to help make your PartnerMD experience as smooth as possible. Find the name of each practice manager and their contact info below.

Georgia - Sandy Springs

Maryland - Owings Mills

South Carolina - Greenville

Virginia - McLean

Virginia - Midlothian

Richmond - Virginia

Short Pump - Virginia

Want to know more about your membership?

As you acclimate to a new way of experiencing healthcare, you may have more questions. We are here to help. The practice manager at your local office is available and happy to provide assistance. Give us a call during business hours.

You can also check the comprehensive FAQ page for members to find information about office visits, billing and insurance, and more.